Service Operations System Engineer
il y a 2 semaines
Périmètre de l'intervention
- Intégré(e) au sein du département " Managed Services ", vous oeuvrez à l'amélioration des infrastructures de type Cloud (Public / Private / Hybrid), aussi bien internes que pour le compte de nos clients, et à l'amélioration des services.
- Vous déployez et maintenez des architectures complexes, et en assurez le support technique en français et en anglais.
- Vous résolvez les problèmes et les demandes de services complexes, et travaillez sur les incidents majeurs. Vous améliorez les " Standard Operating Procedure ".
- Vous êtes force de conseil, de proposition d'amélioration et d'innovation en matière technologique.
- Vous maintenez et gérez les outils de supervision et de monitoring, les outils d'orchestration et d'accès client, et vous vous assurez des reporting et tableaux de suivi d'activité.
- Vous maintenez à jour la documentation technique, les procédures, les scripts.
- Vous gérez et optimisez les réseaux et les infrastructures, et assurez la sécurité via la configuration et la gestion des équipements de sécurité (Firewalls, proxy/reverse proxy, VPN, ).
- Vous rapportez au Service Operations Manager.
- Vous êtes diplômé(e) au minimum d'un BAC+3 en informatique ou scientifique, et possédez une expérience de minimum 5 ans en gestion opérationnelle d'infrastructures de stockage, de backup et de Virtualisation.
- Une bonne connaissance des solutions telles que Centreon ou Nagios, VMware, Ansible et VEEAM est obligatoire.
- Vous avez des compétences avancées en réseaux et en sécurité.
- Vous êtes à l'aise avec les pratiques ITIL (certifié).
- Vous avez une forte expérience des environnements Windows/Linux et des outils de Virtualisation (VMware, Hyper-V).
- Vous avez une bonne connaissance des technologies utilisées au sein d'un DataCenter, ainsi des réseaux et télécommunications.
- Vous possédez des certifications dans les domaines clés cités précédemment.
- Vous êtes doté(e) de bonnes capacités relationnelles, vous êtes capable de gérer et de résoudre des situations différentes.
- Vous désirez évoluer dans une équipe dynamique vers une fonction de spécialiste.
- Vous êtes curieux(se) et soucieux(se) de suivre en permanence l'évolution des technologies.
- Vous êtes à la fois capable de travailler en équipe et de manière autonome.
- Vous êtes à l'aise avec l'Anglais tant à l'oral qu'à l'écrit.
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