Commercial Coordinator

Working for lux-Airport

Do you know Luxembourg airport as a passenger?

Would you like to join our team?

lux-Airport is the company that operates Luxembourg's national airport.

Its main roles are :

• Providing a safe, high-performance infrastructure for the air transport of passengers and goods

• Developing the surrounding areas in terms of activities and facilities.

Our airport has over 120 direct destinations served by 16 airlines.

In 2024, it welcomed some 5.4 million passengers.

Moreover, by handling 830,468 tonnes of freight in 2024, Luxembourg Airport ranks among the top freight hubs in Europe.

lux-Airport currently employs over 390 people from a wide range of backgrounds and nationalities.

The smooth running of our company relies first and foremost on the passion and excellence of our staff.

To continue to meet our commitments and move forward with new projects, we are constantly on the lookout for new talent.

Why joining us?

Working for lux-Airport means working in an exciting and stimulating environment.

It also means adopting a mindset that is respectful, committed, conscientious, solutions-oriented and optimistic.

In fact, we believe that this approach is the most effective way of fostering personal fulfillment.

It also creates a working environment where individuals can develop their full potential and expertise.

This perfectly reflects our "Just Culture".

Today, we are currently recruiting a Commercial Coordinator.

Your responsibilities

Your daily tasks

• Managing and developing the activity of commercial partners (shops, restaurants, advertising agencies, etc.) in order to increase sales

• Following up on contracts and ensuring compliance with the specifications

• Monitoring the quality of commercial services within the Terminal, including the implementation of action plans and areas of joint improvement with partners, with a view to improving results

• Being the operational point of contact for the commercial partners

• Analyzing business indicators and performance in order to initiate, develop and implement action plans for business development

• Implementing a business reporting system, developing and monitoring new KPIs in order to better understand customer needs

• Conceptualizing, planing, launching and transforming new business activities based on identified opportunities while respecting the company's strategy

• Developing and deploying customer surveys to analyze and propose action plans

• Supporting management in establishing the department's budget and participating in the deployment of the budget process

Your other missions

• Participating in inclusion initiatives (e.g. Hidden Disabilities Sunflower project, for people with invisible disabilities).

• Participating in the integration of new employees

• Participating in waste sorting and energy saving through responsible behavior

The required profile

Studies / training

Bachelor's degree or equivalent experience

Experience

2-3 years' proven experience in the commercial/retail sector

Skills and knowledge required

IT Tools:

Mandatory:

Microsoft Office suite

Languages:

Mandatory:

• English: fluent spoken and written (C1 minimum)

• French : fluent spoken and written (C1 minimum)

Nice-to-have:

• German: the knowledge of this language would be an asset.

Know-how and interpersonal skills specific to the job

• Excellent organizational skills;

• Ability to manage several projects at the same time;

• Analytical skills;

• Customer and results-oriented attitude;

• Good interpersonal skills and ability to work as part of a team.

Other

• Valid permanent B driving licence

• A compensation based on a salary scale, plus fringe benefits

• A chance to work for a prestigious, stable and growing Luxembourg company with an international dimension.

Note regarding the recruitment process

• The whole application process is managed by Skeeled.

• Our recruitment team will contact you in case your profile matches to our needs.

Thank you in advance for your understanding.