Project Manager
il y a 2 semaines
Reports to Senior Project Manager - Client Onboarding
With a focus on driving excellent client service and understanding the needs of our clients, we are continually enhancing the onboarding approach.
As a result, we are looking for an experienced Project Manager to join the newly established Client Onboarding Centre of Excellence, which is integral to the Aztec's Group transformation agenda.
The purpose of this role is to manage the end-to-end client onboarding experience within the Centre of Excellence.This will encompass the onboarding journey for new promoters, migrations and new structure set-ups across our jurisdictions, markets and services.
The role holder will be required to demonstrate excellent programme management, communication, stakeholder management and strategic thinking skills.Key responsibilities:
The responsibilities of the role include, but are not limited, to:
Programme Management
- Accountable for delivering a bestinclass experience for clients across the full endtoend onboarding journey.
- Managing multiple onboarding projects of differing complexity and size simultaneously (may also be across different jurisdictions and asset classes).
- Documenting the timelines and plan for onboardings in consultation with internal and external stakeholders, whilst drawing on experience from previous onboardings.
- Operating a flexible interpretation and adoption of onboarding methodology, whilst ensuring an appropriate level of resource is made available throughout. Where necessary, resourcing may include third party consultants and internal shortterm secondments.
- Be responsible for creating specific SLAs / KPIs for each onboarding and managing the team against these and appropriate escalation to the Head of Onboarding where required.
- Identify and capture lessons learned and act on, to enable continuous improvement of the onboarding journey.
- Build relationships with clients by demonstrating a strong understanding of the industry they operate in and ability to design the onboarding process to address their motivators, challenges and goals.
- Evidence consultative skills through advising the client on the appropriate course of action for their specific onboarding experience and also through sharing industry best practice.
- Manage relationships amongst stakeholders by building confidence and trust with clear professional communication and transparent expectation management.
- Be able to manage relationships with the client's third parties as required throughout the onboarding journey.
- Work within a partnership model which includes Client Facing Teams, Business Development and other internal Aztec Teams such as Legal, Risk, Compliance and other Centres of Excellence.
- Managing the onboarding plan and provide progress reports to relevant Steering Committees, Client Relationships Leads and other key internal and external stakeholders on the status of the onboarding through the stages of the lifecycle.
- Demonstrate strong influencing and conflict management skills.
- Ensure that there is appropriate handover to Client Facing teams at the end of the onboarding journey.
- Identifying risks or issues that may impact the delivery of the onboarding process, whilst providing and facilitating the creation of options and recommendations to mitigate and drive solutions in a positive and constructive manner.
- For complex and strategic onboardings in particular, attend client Steering Groups (or equivalent) and provide updates on the status of the onboarding against SLAs/KPIs set.
- Act on realtime feedback and escalate issues effectively and in a timely manner.
- Ability to engage, coach and motivate other Project Managers within the team and act as an escalation point for queries of more junior team members.
- May be required to line manage more junior project managers and work alongside senior leadership to feed into team succession plans.
Skills, knowledge, expertise:
- 5+ years of programme management experience across differing complexities of projects.
- Proven track record of stakeholder management and strong communication skills (both internal to the business and external).
- Has worked in the alternatives industry and understands the challenges that our clients face, as well as the markets we work in and the services we deliver.
- Ability to manage client expectations through effective communication and appropriate risk management.
- Experience in adopting a consultative approach in addressing issues and creating solutions.
- Strong alignment to Aztec Group values.
- Project management qualification(s) preferable (or equivalent).
- Ability to quickly learn new information, processes and procedures.
- Proven ability to meet deadlines and proactively identify and deal with problems.
- A selfstarter with the ability to work independently on concurrent initiatives.
- Ability to commu
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg BTO spa Temps pleinBTO, consulting company offering Project Management services in the IT field, is looking for a highly motivated Project Manager to be involved in Lean projects for a client in the banking field in LuxembourgProject Manager - Lean Management:The Project Manager will support the development of the Lean Management Methodology by mapping the hierarchy of tyhe...
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg Blackridge Group Temps pleinPROJECT MANAGERIn the scope of the implementation of a new MRO software for Maintenance Department, we seek assistance by a Project Management Consultant for our Enterprise Project Management Office (EPMO) to run the project.The selected Project Management Consultant will be expected to take on the following responsibilities:Support of coordination between...
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg HNM Solutions Temps pleinJob ID:HNMJD3324:Role: Project ManagerLocation:LuxembourgLanguage: EnglishDescription of the task: Manage ICT projects from the drafting of the project charter to the completion of all activities using Customer Project Management methodology (ENGAGE or PM2) Make proposals for project strategies, planning, definition of tasks and deliverables, review of...
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg TMF Group Luxembourg Temps pleinAbout the company:In TMF we are leading providers of critical administrative services all around the world Currently we have the best professionals dispersed in 125 offices located in 87 countries. We have more than 11,000 experts in accounting, tax, payroll and global entity management that are key to the success of multiple international companies...
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg Human Innovation Partners Temps pleinHuman Innovation Partners is seeking a highly skilled and experienced Project Manager to join the team of a Wealth Family company. As the Project Manager, you will play a crucial role in overseeing and delivering successful projects within our organization.Working closely with General Management, you will participate in discussions on the Group's strategy...
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg BlackRidge Group Temps pleinJob Information:Work Experience 5+ yearsSalary- .Industry IT ServicesCity LuxembourgCountry LuxembourgProvince Luxembourg (fr)Postal Code L1116PROJECT MANAGERIn the scope of the implementation of a new MRO software for Maintenance Department, we seek assistance by a Project Management Consultant for our Enterprise Project Management Office (EPMO) to run the...
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg Escent Temps pleinJob description:The Project Manager plans, directs and coordinates activities of assigned projects to ensure project goals or objectives are accomplished within approved time frame, scope and budget.Key responsibilities: Ensuring delivery of projects to the business partner, meeting the approved scope/cost/schedule/quality for the project. Working closely...
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg Delta Consulting Company Temps pleinOur Delta technologies team is seeking highly skilled and experienced Project Manager for our valued client. This is an exciting opportunity to manage an international implementation project, working closely with teams in various countries, the ERP provider, and the client's IT team. As the Project Manager, you will play a pivotal role in ensuring the...
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg Uni Systems Temps pleinAt Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Project Manager to join our UniQue team.What will you be doing in this role? Coordinate and manage the delivery of complex projects. Oversee the entire project lifecycle. Engage and manage stakeholders. Define business cases and...
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg Broadstreet Luxembourg Temps pleinDo you value work life balance while working in a diverse and challenging environment? We, at Broad Street Luxembourg aim to offer our collaborators a humansized company combined with the excellence of the Goldman Sachs group.**_Our mains values: Integrity, Excellence, Respect & Teamwork.- * To support our growth, we are currently looking for an:Project...
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg EFG International Temps pleinThe project manager is responsible to deliver successfully assigned project (strategic, regulatory, business, operational efficiency) within the EFG framework and provide support to the digital transformation of the bank. As a key driver of the change, the project manager takes the lead in analysing, planning, resourcing, coordinating and implementing...
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg Paul Wurth Group Temps pleinAs Project Manager, you will coordinate, manage and lead our projects and you will be the interface between our customers and our internal organization for project execution.Your main tasks: Overall project leader and customer contactResponsibility for complex large-scale and medium size projects starting at nomination up to completion of the contractual...
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg Terra Matters GIE Temps pleinAbout Terra Matters GIE:Terra Matters is a pioneering Economic Interest Group backed by the Ministry of the Economy of Luxembourg and the Chamber of Commerce of Luxembourg. Our mission revolves around fostering a circular economy towards companies and namely through our core strategic initiative called the Product Circularity Data Sheet (PCDS), a promising...
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg Devoteam Temps pleinDevoteam is a leading consulting firm focused on digital strategy, platform technologies, cybersecurity and business transformation.We are partner of the year of the five cloud leaders: Microsoft, AWS, Google, ServiceNow and Salesforce. With 25 years' experience and 10,000 employees across Europe and the Middle East, Devoteam promotes responsible tech for...
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg BlackRidge Group Temps pleinJob Information:Work Experience 5+ yearsSalary 0Industry Financial ServicesCity LuxembourgCountry LuxembourgProvince Luxembourg (fr)Postal Code L1116PROJECT MANAGER - ALTERNATIVE INVESTMENTSIf you are a creative and strategic thinker who is passionate about the planning and execution of alternative investment projects for the Projects & Business Innovation...
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg JAO Temps pleinDescriptionReporting to the Projects Team Leader in a team of 5, under the responsibility of Chief Operations Officer, you will be both internal and external Project Manager. In this role you have to support the development of new services, improving of processes and the on boarding of new clients.As Project Manager, you will lead, coordinate, follow-up and...
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg Joint Allocation Office Temps pleinReporting to the Projects Team Leader in a team of 5, under the responsibility of Chief Operations Officer, you will be both internal and external Project Manager. In this role you have to support the development of new services, improving of processes and the on boarding of new clients.As Project Manager, you will lead, coordinate, follow-up and report on...
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg BlackRidge Group Temps pleinJob Information:Work Experience 5+ yearsSalary 0Industry Financial ServicesCity LuxembourgCountry LuxembourgProvince Luxembourg (fr)Postal Code L1116PROJECT MANAGER - CLIENT SERVICES (FA, TA) [M/F/D]About The Role Act as the main contact for key clients, cultivating stable relationships and supporting key structuring projects. Establish strong relationships...
-
Project Manager
il y a 2 semaines
Luxembourg, Luxembourg Uni Systems Temps pleinAt Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Project Manager to join our UniQue remote team.What will you be bringing to the team? Manage the implementation of information systems to meet identified business needs, acquiring and using the necessary resources and skills...
-
Project Manager
Il y a 2 mois
Luxembourg, Luxembourg 2019 Temps pleinYour tasksInterventions with customers in the field of television, radio, or public or private institutions, for traditional or innovative broadcast systems such as IP technology or any new emerging technology in this field:Take charge of end-to-end project execution, including overseeing budget management and handling substantial expenditures, throughout...
