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Kyc Manager
il y a 2 semaines
- Localisé(e) à Luxembourg vous supervisez l'équipe Client Data de l'activité suisse en charge de l'ouverture des comptes, du traitement des évènements et changements de circonstances affectant la vie des comptes ainsi que des revues périodiques.
- Au quotidien vous suivez le flux d'activité de l'équipe et vous vous assurez de la prise en charge en priorité des ouvertures de compte par les KYC Officers (une dizaine de collaborateurs) et organisez la répartition des dossiers.
- Soucieux en permanence de l'expérience Client, vous apportez au quotidien votre expertise aux collaborateurs de l'équipe.
- Vous vous assurez d'un traitement homogène au sein de l'équipe ainsi que de la complétude et exactitude des données Client dans les référentiels dans la durée.
- Vous êtes le représentant de l'équipe pour le périmètre sous votre responsabilité.
- Vous veillez à la formation permanente des équipes Client data et la bonne documentation dans les procédures.-
- Niveau d'étude minimum
Bac + 4 / M1
- Formation / Spécialisation
Formation en Finance, Economie ou Ecole de Commerce
Minimum 3 ans d'expérience sur les sujets KYC/AML au sein d'une Banque Privée.
- Vous faites preuve d'esprit équipe et disposez d'une capacité ou avez éprouvé une première expérience d'animation d'équipe, et/ou du pilotage quotidien d'activité opérationnelle.
- Vous avez naturellement des qualités pour travailler en transverse avec des interlocuteurs variés (Front Office, compliance).
- Votre sens du service Client contribue à garantir un haut niveau de service du département
- Vous anticiper naturellement les situations et votre êtes attaché(e) à l'organisation du travail pour atteindre les objectifs de l'équipe
- Vous faites preuve d'initiative et de pro-activité afin de proposer les évolutions et ajustements nécessaires de nos processus et outils informatiques.
- Vous maîtrisez le français et l'anglais couramment, toute autre lanque européenne constitue un atout pour le poste.
- Niveau d'expérience minimum
3 - 5 ans
- Entreprise Indosuez Wealth Management
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