Senior Program Manager

il y a 1 semaine

Luxembourg, Luxembourg Amazon Services Europe SARL (LU) - A61 Temps plein
Experience in program or project management

  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience driving change across multiple organizations and business functions
  • Experience building effective, crossregional partnership


The Selling Partner Trust and Store Integrity's (TSI) vision is that bad actors cannot operate in our store while selling partners start and grow their business without fear of disruption, such that customers and selling partners across the globe trust us, and have confidence in the integrity of Amazon's store.

We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully.

Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.

Do you want to be part of a fast pace and entrepreneurial team? Do you enjoy working in an unexplored space and build world leading solutions to tackle regional complexities?

If so, we are looking for a high-judgement Senior Program Manager to develop new ways to build trust with Sellers operating in emerging stores in the MENA and EU region.


In this role, you will be responsible for:

  • Driving key stakeholder and leadership engagement to support emerging store-specific Seller trust efforts and representing the Selling Partner Trust (SPT) team in the MENA and EU region
  • Working with global product and program teams to understand current and future challenges faced by Sellers
  • Building a nuanced understanding of emerging storespecific differences in terms of Seller needs and behaviour as well as the specific economic and legislative/regulatory landscape
  • Identifying emerging store specific opportunities and developing current and new programs that contribute to the delivery of our local and WW goals
  • Driving the SPT strategy for Sellers in emerging stores in the MENA and EU region and owning the associated Seller roadmap
  • Creating experiments that allow us to move from 'what is' to 'what can be'
The role will be fundamental to building our understanding of local Seller nuances and driving improvement to Seller experiences. It combines strategic thinking with hands-on planning and oversight, and requires excellent program management, problem-solving, and stakeholder management skills.

Key job responsibilities

The role will be focused on self-sufficiently running strategic projects that aim at addressing reducing Seller friction and business disruptions related to enforcement and remediation processes for emerging stores in the MENA and EU region.

You will be expected to lead multiple concurrent efforts from initial scoping to final implementation, ranging from quick turnaround pilots to complex long-term efforts.

You will work in close collaboration with various WW product/program, BA, tech teams as well as Legal and cross-organizational stakeholders to identify incremental opportunities and create a regional improvement roadmap.

You need to be able to operate autonomously, establish strong relationships with regional stakeholders, build a solid understanding of a variety of complex topics as well as be comfortable operating under a high level of ambiguity.

As such, you need to have a strong ability to prioritize efforts and develop workarounds for potential blockers.

You will act as an advocate for our Sellers, challenging the status quo and coming up with ideas on how to improve the Seller Experience while navigating internal priorities/constraints.

Luxembourg, LUX

  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

  • Senior Programme Manager

    il y a 1 semaine

    Luxembourg, Luxembourg Amazon Europe Core Temps plein

    Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the...

  • Senior Program Manager, Eu Amxl

    il y a 1 semaine

    Luxembourg, Luxembourg Amazon Services Europe SARL (LU) Temps plein

    A degree Relevant experience communicating with and influencing a range of different stakeholders including senior management Relevant experience in managing largescale programs or projects Advanced proficiency in verbal and written EnglishOur Program Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for...

  • Senior Programme Manager, AMXL

    il y a 1 semaine

    Luxembourg, Luxembourg Amazon Europe Temps plein

    Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the...

  • Senior Program Manager

    il y a 1 semaine

    Luxembourg, Luxembourg Amazon EU Sarl Temps plein

    5+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadershipWorldwide Sustainability (WWS)The Worldwide Sustainability (WWS) organization capitalizes on Amazon's scale, speed, ability to build,...

  • Senior Program Manager, 3p Network

    il y a 1 semaine

    Luxembourg, Luxembourg Amazon EU SARL Temps plein

    Experience in program or project management. Experience utilizing data and metrics to identify and propel enhancements Expertise in owning program strategy, full delivery, and conveying outcomes to senior leadership Bachelor's degreeOur Programme Managers are always focusing on the bigger picture. Every role at Amazon provides the chance for employees to...

  • Senior Program Manager

    il y a 1 semaine

    Luxembourg, Luxembourg Amazon Europe Temps plein

    *This role can be located in any Amazon corporate office across Europe: Berlin, Munich, Madrid, Paris, London, Milan, Luxembourg, Gdansk or Iasi* The Transportation, Risk and Compliance team is looking for a Senior Program Manager with a strong background managing Third Party (3P) Payroll and Time and Attendance Providers. The ideal candidate is a motivated...

  • Senior Program Manager, Network Excellence

    il y a 1 semaine

    Luxembourg, Luxembourg Amazon EU Sarl Temps plein

    Experience in program or project management Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadershipThe EU ATS Network Operations (NetOps) team is looking for Senior Program Manager, Network Excellence. In this role, you will be part of the...

  • Senior Program Manager, EU Imports

    il y a 1 semaine

    Luxembourg, Luxembourg Amazon Temps plein

    This role can be based in London or LuxembourgGlobal Mile (GM) is dedicated to building, managing and operating a global logistics network that enables selection from anywhere in the world and delivers customer orders to anywhere in the world, cost effectively. As part of this strategy, we have established a GM team in EU that is responsible for the...

  • Senior Program Manager, EU Imports

    il y a 1 mois

    Luxembourg, Luxembourg Amazon Temps plein

    This role can be based in London or LuxembourgGlobal Mile (GM) is dedicated to building, managing and operating a global logistics network that enables selection from anywhere in the world and delivers customer orders to anywhere in the world, cost effectively. As part of this strategy, we have established a GM team in EU that is responsible for the...

  • Senior Program Manager

    Il y a 2 mois

    Luxembourg, Luxembourg Amazon Temps plein

    The Selling Partner Trust and Store Integrity's (TSI) vision is that bad actors cannot operate in our store while selling partners start and grow their business without fear of disruption, such that customers and selling partners across the globe trust us, and have confidence in the integrity of Amazon's store. We value individual expression, respect...

  • Senior Program Manager, Eu Network Excellence

    il y a 1 semaine

    Luxembourg, Luxembourg Amazon EU Sarl Temps plein

    Experience in program or project management Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadershipEU ATS (Amazon Transportation Services) is a high-powered creative team which is shaping the transportation planning and execution within the...

  • Senior Program Manager Inbound, Eu Supply Chain, Eu

    il y a 1 semaine

    Luxembourg, Luxembourg Amazon EU Sarl Temps plein

    Experience in program or project management Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadershipOur Program Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence...

  • Program Manager

    il y a 1 semaine

    Luxembourg, Luxembourg Amazon EU Sarl - A84 Temps plein

    3+ years of program or project management experience3+ years of working cross functionally with tech and non-tech teams experience3+ years of defining and implementing process improvement initiatives using data and metrics experienceBachelor's degreeKnowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQLExperience defining program...

  • Senior Program Manager, Trade Compliance

    il y a 1 semaine

    Luxembourg, Luxembourg Amazon Services Europe SARL (LU) Temps plein

    Experience in program or project management Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadershipAs Senior Program Manager for Trade Compliance, you will be responsible for building and leading a mission-critical program to proactively...

  • Senior Program Manager, Intermodal Sea

    il y a 1 semaine

    Luxembourg, Luxembourg Amazon EU Sarl Temps plein

    A degree Relevant experience communicating with and influencing a range of different stakeholders including senior management Relevant experience in managing largescale programmes or projects Advanced proficiency in verbal and written EnglishOur Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity...

  • Senior Programme Manager, Amxl Xtra Mile

    il y a 1 semaine

    Luxembourg, Luxembourg Amazon EU Sarl Temps plein

    Bachelor's degree Experience in program or project management Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Relevant experience communicating with and influencing a range of different stakeholders including senior management...

  • Senior Program Manager, Strategy, Amazon Freight Eu

    il y a 1 semaine

    Luxembourg, Luxembourg Amazon EU Sarl Temps plein

    A degree Relevant experience communicating with and influencing a range of different stakeholders including senior management Relevant experience in managing largescale programmes or projects Advanced proficiency in verbal and written EnglishAmazon Freight Europe is looking for a Sr. Program Manager to join the Strategy team for our externalized freight...

  • Senior Program Manager, Amxl Supply Chain

    il y a 1 semaine

    Luxembourg, Luxembourg Amazon EU Sarl Temps plein

    A degree Relevant experience communicating with and influencing a range of different stakeholders including senior management Relevant experience in managing largescale programs or projects Advanced proficiency in verbal and written EnglishOur Program Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for...

  • Senior Program Manager, Strategy, Amazon Freight Eu

    il y a 1 semaine

    Luxembourg, Luxembourg Amazon EU Sarl Temps plein

    A degree Relevant experience communicating with and influencing a range of different stakeholders including senior management Relevant experience in managing largescale programmes or projects Advanced proficiency in verbal and written EnglishAmazon Freight Europe is looking for a Sr. Program Manager to join the Strategy team for our externalized freight...

  • Concessions Senior Program Mgr

    il y a 1 semaine

    Luxembourg, Luxembourg Amazon EU Sarl Temps plein

    A degree Relevant experience communicating with and influencing a range of different stakeholders including senior management Relevant experience in managing largescale programmes or projects Advanced proficiency in verbal and written EnglishEU Ops Concessions is seeking a Senior Program Manager who will be part of a new team that is defining and building...