Ssd Analyst

Basic qualification

• Experience in program or project management
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

Are you excited about solving operational challenges, and want real responsibility and ownership for how your program performs? The SSD Delivery Team is looking for a SSD Analyst with a proven record to own part of the delivery program for an exciting new customer offering with faster delivery times.

With a bias of working and managing our last-mile delivery partners, you'll make sure we have the best relationship possible with our DSP's.

You'll build connections, help them put processes in place for efficient delivery, and smooth out any issues they experience, all with the aim of creating a partnership that's successful for many years.

Please note that this role can be located in, Spain or Luxembourg

Responsibilities include:

Ownership of key aspects of delivery and under the roof (UTR) performance which may be part of cost, quality or capacity.

Support last-mile delivery partners across the UK or Europe to meet compliance requirements and prepare routes
Proficient in SQL
Hold regular meetings with partners
Use data to understand partner performance and support improvements
Management of middle-mile processes.
Responsibility for capacity management/limits.
Weekly and monthly reporting on KPIs and projects to improve.

Strong analytical and quantitative skills to identify opportunities, estimate improvements, streamline and automate their work.
Knowledge of operations, continuous improvement and structured problem solving (which may include Lean Six Sigma or Theory of Constraints).
Ability to earn trust and influence a broad group of stakeholders worldwide to achieve program goals.
Curiosity and ability to understand complex technical systems and processes.
Forensic attention to detail.
Ability to manage multiple, competing priorities simultaneously.
Ability to work in a nascent, rapidly changing and ambiguous environment.
Ability to clearly communicate in both written and spoken form to stakeholders at different seniority and in different functions.
A willingness to roll up your sleeves and do whatever is necessary; the mentality of an owner.

Luxembourg, LUX

• Experience identifying and resolving complex issues

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