Quality Coordinator

Department: Technical

Employee type: Permanent contract – Full time employee

Location: Dudelange, Luxembourg

Ampacet Corporation advances the future of plastics by bringing forward-thinking solutions to our customers that increase product performance, durability and sustainability. We focus extensively on color, special effects and advances functional additive and masterbatch products. We also offer black and white masterbatches as well as process aids.

Ampacet products are used in applications ranging from packaging, sporting goods, home decor, cosmetics and beauty to appliances, automotive, healthcare, 3D printing and aerospace. We partner with our suppliers and customers to create masterbatch formulations that help bring products to market quickly. Ampacet’s global and multidisciplinary teams offer in-depth technical, analytical and color-matching support as well as on-site troubleshooting services and prototyping.

Founded in 1937, Ampacet operates 25 manufacturing sites in 18 countries. We also have four research and development centers, two in the Americas, one in Europe and another in Asia, and we sell our products in more than 90 countries.

For our headquarter office based in Dudelange, we are currently looking for a Quality Coordinator.

Primary function:

Under the supervision of the Quality Manager, the Quality Coordinator is responsible for applying all standards requirements on a day-to-day basis on Ampacet Headquarters and for the coordination and animation of all the Quality Assurance programs for European entities.

The Quality Coordinator raises awareness of all employees with regard to QSE-FS practices and procedures, and direct and control their efforts in these areas.

The Quality Coordinator also supports the Quality Manager maintaining and developing systems that ensure that risks are being managed in accordance with legal, standards and contractual requirements.

Responsibilities:

• Ensure the implementation,coordination, support and maintenance of activities linked to Quality systems within European entities, such as:
• Update and follow up the Standards when new version;
• Coordinate the Implementation of the requirements with the company standards;
• Ensure the Maintenance of the company standard certifications (QSE+FS);
• Maintain the Documents management;
• Follow up the Internal & External audits from certifications, customers and other parties (e.g. authorities);
• Ensure the maintenace of Action plan with findings from audits and other sources;
• Support and follow up the Management reviews on sites and HQ;
• Manage quality performance through indicators such as customer satisfaction and supllier survey;
• Adapt and develop quality procedures, forms and tools;
• Manage the processing of customer complaints and internal non-conformities;
• Support of trainings for [Quality Assurance] topics to HQ and European sites people;
• Elaborates Quality insurance monthly/yearly reports;
• Ensure the objective of the department are follow and alert if any deviation can impact the result; Monitor and report of the KPI, objectives of the department;
• Propose and/or implement any improvements (optimization, simplification, harmonization, automation) to support the company objectives and organization;
• Performs all other additional projects and duties as assigned by the management.

Requirements:

• Bachelor’s degree;
• Minimum 3/4 years of working experience in quality assurance
•  Experince if Food Safety certification and or Medical application is considered as an asset;
• Fluent in French and English;
• Good communication skills (both oral and written);
• Microsoft Office Excel, Word, PowerPoint)
• Oral and writing communication skills
• Standards Management ISO 9001 and any other ISO like 22000 and 13485
• Workshops and topics animation
• Risk analysis
• CAPA
• Internal audit
• Documents management

Ampacet is an Equal Employment Opportunity employer and will not discriminate against an applicant on the basis of age, sex, race, color, creed, religion, ethnicity, national origin or citizenship, disability, marital status or any other legally recognized protected basis under local laws or regulations.