Receptionist

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.  Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

VML Luxembourg is one of the leading Amazon consulting agencies in Europe. Offering 360° services for Amazon, we have a diverse range of products and services in various sectors to ensure long-term sales growth, ranging from creating multilingual content and listings to all aspects of advertising, including sales promotion, PPC and programmatic campaigns. We are part of WPP, the world’s largest digital media agency, and manage WPP’s European Center of Excellence for Amazon (ACE) dedicated to maximising performance, driving sales and building brands on the Amazon platform.

We're seeking a Receptionist to become the heartbeat of our Human Resources Team. In this role, you'll be more than just an employee; you'll be the linchpin that keeps our daily operations running smoothly.

You'll orchestrate communication with various suppliers and stakeholders, creating harmony in all interactions. Your organizational skills will take center stage as you arrange memorable employee events that foster unity and boost morale.

If you're ready to make a significant impact and help shape our company culture, we can't wait to meet you. Let's create something extraordinary together.

• In this role, you will be the heartbeat of our office, the linchpin that holds our operations together. Your presence in the office will be vital; your energy and commitment are what we need to keep our environment vibrant and productive.
• You'll bring a hands-on, practical approach to problem-solving, anticipating potential issues before they arise and nipping them in the bud. Your proactive mindset will be the driving force behind our smooth day-to-day operations.
• Your communication skills will be key. You'll cut through the noise with straightforward, effective dialogue, making sure everyone is on the same page.
• As the maestro of organization, you'll manage information within the office, plan events, meetings, and appointments, and ensure supplies are always stocked up. You'll also be our point person for any office-related issues, coordinating with IT and other departments as needed.

But above all, you'll be the caretaker of our "house" of 91 family members. You'll ensure a welcoming atmosphere, maintaining a clean and organized workspace where everyone feels at home. Any house-related issues that arise, you'll handle them promptly and efficiently, ensuring our office remains a haven of productivity and positivity.

•  We're looking for someone mature, with excellent interpersonal skills. You'll be dealing with various stakeholders, from suppliers to individuals from diverse cultural backgrounds. We need someone who can navigate these interactions with grace and professionalism.

•  You'll have a practical sense for efficient problem-solving, a knack for turning chaos into order. Your ability to work collaboratively and maintain professional relationships will be critical to your success in this role. Above all, we need someone with a friendly and professional demeanour, someone who can inspire those around them with their positive attitude and dedication.

• Ideally, you'll have previous experience in similar roles such as receptionist, assistant, office specialist, or event specialist.
• Fluency in English and any additional French and/or German language will be strong advantage.
• Familiar user of Microsoft Office Suite (Word, Excel, PowerPoint) is a must.
• But more than your skills and experiences, we're interested in your drive, your passion, and your commitment to making our office the best it can be. If you're ready to take on this challenge, we'd love to hear from you.

Please note that this job description is not exhaustive and may be subject to changes depending on the evolving needs of the organization. We are an equal opportunity employer and value diversity at our company.

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

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