Application Support Specialist
il y a 1 mois
BDO, one of the largest global audit and advisory organisations, is present in 164 countries and employs more than 111.000 people.
At BDO Luxembourg, with more than 650 professionals and more than 40 nationalities, we offer our clients worldwide high quality advice and service in audit, accounting, tax consultancy, financial engineering, human resources, and information technology.
We have one mission: offering our clients the collective expertise of an international network as well as a personalised service and valued relationship.
In order to strengthen our internal teams, we are currently looking for a:
Application Support Specialist (m/f)
You will be part of the IT Business Application team and will be responsible to integrate, deploy and maintain the applications used by our staff.
Based on the needs of the Project Managers, you can either join a project team to implement a new digital solution or be responsible to maintain such solutions (Release management and support Level 2).
You are familiar or have a strong interest with the Microsoft technology environment (SQL, Office 365, power platform,...).
Responsibilities
- Support the production environment and solve Business and IT Incidents;
- Implement, integrate and support third party software as well as internally developed;
- Assist across all phases of BDO implementation project (e.g. Analyze, Design, Build, test and deploy);
- Maintain the applications you will be responsible of. Manage the releases, analyze production system issues, and provide 2nd and 3rd level support to internal customers;
- Collaborate closely with the IT teams and Project Managers to ensure a strong service quality;
- Ensure the integrity of the production environment and implement upgrades or new products that are critical for the daily operational business.
Must-have requirements
If…
- You have an experience in a similar position;
- You have a positive attitude are customer oriented;
- You are knowledgeable with the Microsoft technology environment;
- You are passionate and able to solve business-critical problems;
- You are a fast learner, self-starter, and a creative problem solver;
- You are passionate about software and its potential to move organizations forward through innovation;
- You speak English and French fluently;
… then you are probably the colleague we are looking for
We offer
- Become part of a global organisation with solid financial foundations, real ambition, entrepreneurial spirit and a clear strategy for growth;
- Work within a multicultural, pleasant and dynamic environment;
- Get attractive benefits and advantages (in-house free fitness room, canteen, homeworking, …);
- Get an extensive training plan to develop your knowledge and skills.
Stay connected by following BDO Luxembourg on LinkedIn
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